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SHIPPING

DOMESTIC SHIPPING $8

All orders are shipped out within 14 business days of purchase. Domestic orders ship via Canada Post Light Packet. Average delivery time for domestic orders is 3-7 business days although we do not guarantee this. Tracking numbers are not available for domestic parcels.

INTERNATIONAL SHIPPING TO USA $10

INTERNATIONAL SHIPPING EVERYWHERE ELSE $16

Internationals orders are also shipped via Canada Post International. Approximate delivery time may be anywhere from 2-10 weeks. Tracking numbers not available. 

INTERNATIONAL CUSTOMERS: Though they rarely occur, customs and duty charges are the sole responsibility of of the buyer. We do not have any control nor claim any responsibility for these charges and will not refund them in the case that they occur. 

 ** House of Wenday is not responsible for lost or stolen packages.

 

RETURNS

At this time we only offer item exchanges, we do not offer item returns. 

All packages will include an exchange form.

EXCHANGE POLICY:

All exchanges must be made within 30 days of the delivery date.

All items must be in original condition (unworn, unwashed, with original tags attached).

All sale items are FINAL SALE.

All custom orders are FINAL SALE.

 

Customers are responsible for shipping charges that occur during exchanges.

House of Wenday will cover shipping charges that occur when sending a new item back to buyer.

Original shipping charges are NON-REFUNDABLE.

All exchanges will be processed within 14 business days of receiving your item, and you will be notified when new item has been shipped.

International buyers are responsible for all customs & duties fees that occur during exchanges.

 

For additional questions you may email: info@houseofwenday.com

 

***House of Wenday is not responsible for lost or stolen packages.